He forgot his password from his old account and now hes trying to log in and once he clicks on ''forgot your password'' it brings him to the site where he puts his e-mail and they say that it sent him an e-mail, but it didnt, and since theres no automated response that can solve our problem were trying to talk to someone from minecraft. Once you reply ill give the rest of the info about his account.
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He forgot his password from his old account and now hes trying to log in and once he clicks on ''forgot your password'' it brings him to the site where he puts his e-mail and they say that it sent him an e-mail, but it didnt, and since theres no automated response that can solve our problem were trying to talk to someone from minecraft. Once you reply ill give the rest of the info about his account.