I bought Minecraft about 3 months ago and got the premium "reversed upon request", same as everyone here.
I contacted the company that sold it to me, and the attendant told me that this is a global issue, and only in Brazil the number of affected people is something about 2 thousands.
He told me too that the company that they bought the keys of didn't requested the refunds, and that no money were refunded yet, so they are trying to discover the origin of the problem.
Since many of Mojang's accounts have had the same problem, I guess that this is not some company's fraud; It seems more like some hacker's attack or major bug.
I hope that Mojang can find out the cause and solve the problem as soon as possible, or some class action lawsuits may happen.
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Nov 23, 2013I had the best factions account ever. I paid well over $100 for the best kits in the server. Then suddenly my account gets revoked. Some of you may not know but it's really ing all of us off. Grumm, if you read this, I do not want to pay for a new minecraft account and I still have my transaction ID so I have proof I have paid for the account. I do not want the $100 to go to waste and some of the mods here might tell me to go to mojang.com and get support from there but I've messaged them 3 times now with all the details but the bot keeps giving me the same message.Posted in: Mojang Account / Minecraft.net Support
- I got my minecraft account from the original website: minecraft.net so that means I did not purchase it from a reseller.
- I used paypal ( I don't know if this is even useful ).
- I have had this account ever since 1.4. I did not have any problems until now.
- I still have my transaction ID.
Nov 18, 2013We don't know for sure if its a scam going on or not, to be honest we don't know much right now, all we know is Mojang has received requests from the payment companies to reverse the transactions, which they have to comply with as per banking regulations, so they are just doing as they have to.Posted in: Mojang Account / Minecraft.net Support
Each case is separate to another and each person who has been effected will need to contact Mojang and/or their bank to find out what is happening.
Nov 18, 2013I see, there might be more going on.Posted in: Mojang Account / Minecraft.net Support
I hope the situation will be cleared up soon and I truely hope I'am on the wrong track by scenting fraud.
Thank you for adding another perspective to the subject, FabioPanzarin.
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