Hello there DasWeb. I am wondering if we get a dedicated ip adress with all ports open.(need ports for webportal, dynmap etc)
Also can I just upload my full server through ftp and run it?
Yes, we offer dedicated IP addresses as an option. No ports are blocked.
And yes again, we offer full FTP access so you can upload your files to the server and go!
I'm not an official support member of this company, but if you guys need help with plugin setup or server issues, these forums have that section too, or feel free to PM me!
Please, don't give me personal info though.
Thanks for being a great customer and a great member of the community OSTKCabal!
This is a great host...For the first week. My server had been getting many lag issues, for example, I would log in, walk around, log out, and log in on the same spot. This took about 2 hours to fix, and then it was up and running. (Thanks John!). But this would continue to happen, every day. Not just that there was also horrendous block lag and random holes in the ground.
My friend also mentioned that mobs were "Falling out of the sky", When something spawned, it would duplicate and it would create lots of copied entities, resulting in lots of holes in the ground because of Creepers. This server has a Maximum of 11 Whitelisted, and it has 2GB of ram. This should not be happening.
Overall, The server hosting wasn't what I expected, But the service was OK.
Not really happy with my purchase, Probably switching hosts when my time is up.
Greetings,
I'm not too sure why this is happening to you, as your server is the only one with these symptoms.
If you'd like, we could re-build the server and back up the world.
Taking awhile to hear back everytime I send them a ticket, ranges from 4 to 24 hours... I'm wasting money by the minute waiting for a response. I've been having trouble setting up my dedicated server for the past 2 days and I'm getting a little frustrated. My advice would be stick with the non dedicated ones :/ unless you know exactly how to set one up and you don't use a mac.
Greetings,
According to the ticket records, the overall response time is 1.53 hours...
Is this only subscription based or can I buy out one month?
You can sign up, and hit "Cancel Service" any time in the month to only pay for one month, as it doesn't cancel your service until the end of the pay period.
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Yes, we offer dedicated IP addresses as an option. No ports are blocked.
And yes again, we offer full FTP access so you can upload your files to the server and go!
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Thanks for being a great customer and a great member of the community OSTKCabal!
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I would like to apologize for any delays in support.
I actually did hire a new staff member to work nights, however, judging by your reviews he is NOT providing the support we as a company promised.
I will be personally looking into the tickets at question.
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Greetings,
I'm not too sure why this is happening to you, as your server is the only one with these symptoms.
If you'd like, we could re-build the server and back up the world.
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Lucky for you, they are up! Including domain sales and transfers!
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Hi Harry,
On our smaller plans it's $2/month, all others are $1.50/month.
8GB / 16GB it's free.
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Greetings,
According to the ticket records, the overall response time is 1.53 hours...
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Hi Jacob,
We provision servers every weekend, we refuse to oversell and thus do not always have the higher packages available.
You made have an older cache of the page, try clearing your cache, as we do have a few 1GBs in stock.
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You can sign up, and hit "Cancel Service" any time in the month to only pay for one month, as it doesn't cancel your service until the end of the pay period.
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Yep!
Full FTP access
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We've once again updated our stock.
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We've also opened limited stock on our new NYC node!
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We're looking at an right hour ETA on NYC servers