My server is currently running 1.16.4 and every one of my admins joins the server he crashes. He can only load into super flat build worlds and not our other worlds that we have setup. He lives about 7000 miles from the server but this has happened to European players aswell although not being an issue to US players. We use Purpur which has improved the issue but this keeps happening and he can only get into the main worlds at random times. We don't know what to do and it doesn't matter the chunk they logged on in. We noticed players have increased pings of 1-3000 when initially joining and then they fully load in after falling through the void for a bit. The crashing only happens for certain players far away.
We do not seem to have any console errors other than the kick message that they get when loading being
connection lost Disconnected and
We did some testing and here's in fully what happens when warping.
[Tue, 19. Jan 2021 17:11:03 UTC INFO] Temqest issued server command: /server main
[Tue, 19. Jan 2021 17:11:03 UTC WARN] Loaded class me.clip.placeholderapi.PlaceholderAPI from PlaceholderAPI v2.10.9 which is not a depend, softdepend or loadbefore of this plugin.
[Tue, 19. Jan 2021 17:11:03 UTC INFO] Sorry, I couldn't find player: {arg:1}
NEW
[9:11 AM]
[Tue, 19. Jan 2021 17:11:23 UTC INFO] Fetching all due players...
[Tue, 19. Jan 2021 17:11:23 UTC INFO] Fetched due players (0 found).
[9:11 AM]
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Temqest lost connection: Disconnected
[9:11 AM]
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Saving employment details for Temqest
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Temqest left
[Tue, 19. Jan 2021 17:11:37 UTC WARN] Unable to resolve BlockEntity for ItemStack: minecraft:oak_sign (I believe this is unrelated)
He then rejoins to this
[Tue, 19. Jan 2021 17:11:59 UTC INFO] UUID of player Temqest is aaf3f483-f6ec-45ce-9ed0-4e43471bf56d
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Player Temqest is trying to connect with IP: ************
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Player Temqest is operative bypassing check
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Temqest[/212.36.210.54:16767] logged in with entity id 53286 at ([world]-220.85255552047377, 64.0, -708.9290675113991)
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Temqest joined
[9:12 AM]
[Tue, 19. Jan 2021 17:12:20 UTC INFO] Sending 2 analytic events
[9:12 AM]
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Temqest lost connection: Timed out
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Saving employment details for Temqest
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Temqest left
My server is currently running 1.16.4 and every one of my admins joins the server he crashes. He can only load into super flat build worlds and not our other worlds that we have setup. He lives about 7000 miles from the server but this has happened to European players aswell although not being an issue to US players. We use Purpur which has improved the issue but this keeps happening and he can only get into the main worlds at random times. We don't know what to do and it doesn't matter the chunk they logged on in. We noticed players have increased pings of 1-3000 when initially joining and then they fully load in after falling through the void for a bit. The crashing only happens for certain players far away.
We do not seem to have any console errors other than the kick message that they get when loading being
connection lost Disconnected and
We did some testing and here's in fully what happens when warping.
[Tue, 19. Jan 2021 17:11:03 UTC INFO] Temqest issued server command: /server main
[Tue, 19. Jan 2021 17:11:03 UTC WARN] Loaded class me.clip.placeholderapi.PlaceholderAPI from PlaceholderAPI v2.10.9 which is not a depend, softdepend or loadbefore of this plugin.
[Tue, 19. Jan 2021 17:11:03 UTC INFO] Sorry, I couldn't find player: {arg:1}
NEW
[9:11 AM]
[Tue, 19. Jan 2021 17:11:23 UTC INFO] Fetching all due players...
[Tue, 19. Jan 2021 17:11:23 UTC INFO] Fetched due players (0 found).
[9:11 AM]
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Temqest lost connection: Disconnected
[9:11 AM]
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Saving employment details for Temqest
[Tue, 19. Jan 2021 17:11:37 UTC INFO] Temqest left
[Tue, 19. Jan 2021 17:11:37 UTC WARN] Unable to resolve BlockEntity for ItemStack: minecraft:oak_sign (I believe this is unrelated)
He then rejoins to this
[Tue, 19. Jan 2021 17:11:59 UTC INFO] UUID of player Temqest is aaf3f483-f6ec-45ce-9ed0-4e43471bf56d
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Player Temqest is trying to connect with IP: ************
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Player Temqest is operative bypassing check
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Temqest[/212.36.210.54:16767] logged in with entity id 53286 at ([world]-220.85255552047377, 64.0, -708.9290675113991)
[Tue, 19. Jan 2021 17:12:00 UTC INFO] Temqest joined
[9:12 AM]
[Tue, 19. Jan 2021 17:12:20 UTC INFO] Sending 2 analytic events
[9:12 AM]
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Temqest lost connection: Timed out
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Saving employment details for Temqest
[Tue, 19. Jan 2021 17:12:31 UTC INFO] Temqest left