Minecraft Forums

MrSmoofy I caution you not to give up. The ball is now rolling on this and people are paying attention! That's big (even if it isn't fixed) but clearly this is a complex issue. Thank you 4JSteve for coming into this thread and being a pillar of support on this !

Forwarding ports only works if you have 1 xbox. uPNP is used for forwarding ports automatically so turning it off is not a good idea. The only way for multiple xbox's to work (360 and One) is to use uPNP.

While I think this is a network issue I don't believe it to be on our side it's more likely on Microsoft side.

They claimed Friday they had fixed mine but it's still not working.

Quote from AshF96»

I am having the same problem on Xbox One. I created this world on Xbox One in March and as of Tuesday July 21 my world fails to sync.

It gets to the high 90's before saying "We were unable to sync your data with the cloud just now"
"Try syncing again or use this game or app offline. (0)"

Any suggestions at all please?

If possible try to connect to a tethered connection using cell phone data.

Quote from AshF96»

How would I go about doing that?

Go on a cell phone and create a hotspot. Go to your xbox and connect to it.

Quote from AshF96»

How would I go about doing that?

You'll have to ask your cell phone provider since everyone's different. I've been waiting almost 2 months now for Microsoft to do something about this issue. At this point I do not think it will ever be resolved.

Quote from 4JSteve»

They are actively looking into this issue - you are more than aware of this as they have even been back in touch with you to tell you this.

1 email a week if I'm lucky that tells you nothing is being done because they have no clue so don't give any ****. 2 months to fix a problem more than 1 person is having. I've been a software developer for 20+ years and I can tell you after a week if I didn't have a customer issue resolved I would be fired.

Stop giving people false hope that they are actually doing something about this because they are not. Sending me emails that have no content about what's going on are pointless. The questions I get asked by Microsoft staff are idiotic.

I'm having this issue right now after deleting my account(because of another bug) and now it can't sync data and by no means I am going to lose my world I put sooooo many hours there >( I'm sad and furious at you Microsoft

Quote from Jme222»

What is the issue then? Why is it not working what is happening on my end for it not to work?

They can't tell you the issue because they don't know. Based on everything I've seen the issue has been around a very very long time before I even reported it. I've not heard from the support person I was talking to since last week and the last response was basically they have no idea what the problem was or if it will be fixed anytime soon.

As stated by others the only work around is to make your phone a hotspot and connect your xbox to it to sync your games, once you have done that you can go back to using your regular internet connection for your xbox.

Quote from STANGOES»

try taking your xbox round someone else house it worked for me and my internet was quicker xbox said this is a common fix for the error

Hi!

I agree with Stangoes, do it my self with the access point on my cell Phone and now it works!!! no sense but worked!!

Thank you very much for the hint!

I do not have a Twitter account for you to contact me, but you can contact me at the email address I am registered at this site with.

started to have the error zero (0) after 100% after the last title update. Only one save on my machine and it is a Xbox One created world and save.

The only world I have created on the XB1, and the only world I intended to ever create. Now I can't play it..... Sucks!

The latest information I've received from support is that my case is considered closed/resloved even though they have not fixed the issue only because they have marked the issue to be in the next xbox update but again the issue is not fixed on their side they just expect to fix it before the next release and they don't know when they release is but said after that happens if it still doesn't work I would need to re-open my case with them.

So basically sorry your SOL on playing any of the saved games.

So its been 4 months since this topic has been created and the problem doesnt seem to have a solution.

Quote from 4JSteve»

It would appear they have put a potential fix into the next System Update (August XDK).

I'm waiting on this rolling out to the Preview on both my kits to test it.

What's XDK? August would mean in the next 10 days. I'm not holding my breath on that.

I was finally able to get back on my world after several attempts of syncing with the new error code. I forgot how to play it's been so long...