I came to my computer to play some Minecraft. But, I was logged out for some reason. I tried to enter my email and the password but it said that it was invalid.
I didn’t know what to do, so I went to the Minecraft website and tried to log in there but it did the same thing. I wrote an email to Mojang about it. They said that I need the transaction ID. Unfortunately, the account is on my old email so I don’t have access anymore to my email and the transaction ID. I sent them an email back and they responded in 2 days saying that I need to give them the account information (username, email and so). I sent them the information and they didn’t get back to me. Also, now I am not sure that I sent them the right email. I bought the account a while ago and I don’t remember what email I used for it. Is there anyway to check what email I used? I know the username and the password but I am not sure that I entered the right email. Please help me with my account so hopefully I can get it back as fast as possible. If you know anyway to check what email I used please reply and tell me how. I really hope that I will get back my account and I could play on it.
They replied to me saying that some of the information that I gave them is wrong and I told them that I am not sure about the email and the date because I don’t remember if it was mine my grandma’s or my grandpa’s. I hope that they will help me and I will successfully recover my account.
Hello,
I came to my computer to play some Minecraft. But, I was logged out for some reason. I tried to enter my email and the password but it said that it was invalid.
I didn’t know what to do, so I went to the Minecraft website and tried to log in there but it did the same thing. I wrote an email to Mojang about it. They said that I need the transaction ID. Unfortunately, the account is on my old email so I don’t have access anymore to my email and the transaction ID. I sent them an email back and they responded in 2 days saying that I need to give them the account information (username, email and so). I sent them the information and they didn’t get back to me. Also, now I am not sure that I sent them the right email. I bought the account a while ago and I don’t remember what email I used for it. Is there anyway to check what email I used? I know the username and the password but I am not sure that I entered the right email. Please help me with my account so hopefully I can get it back as fast as possible. If you know anyway to check what email I used please reply and tell me how. I really hope that I will get back my account and I could play on it.
Thanks
Ok, I hope they will come back to me as fast as possible. They didn’t reply to my emails which I sent a week ago.
Mojang has a huge backlog, don't expect answers for at least a month.
Oh no this is bad I hope I will be lucky then.
They replied to me saying that some of the information that I gave them is wrong and I told them that I am not sure about the email and the date because I don’t remember if it was mine my grandma’s or my grandpa’s. I hope that they will help me and I will successfully recover my account.