Hello! I've had this problem for 2 days and I still haven't gotten it solved. Sometimes the problem dissapears for an hour.
For some reason I can log in:
-In the official Minecraft launcher
-On mojang.com
But I can't
-Log in on minecraft.net
-Join Minecraft servers
Logging in and out in the launcher works fine. Same with the Mojang account.
But, when I try to join any Minecraft server it says "Failed to login: The authentication servers are currently down for maintenance."
The sad thing is that they're not, help.mojang.com says that they're fine and as I refresh the server list I see the number of players increasing which means the authentcation services are totally fine and there's something wrong on my side.
I also can't log in on minecraft.net, it says
AUTHENTICATION FAILED. We could not authenticate you against our servers. Please try to log out and then log back in again.[/header]
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 18:11:04, on 17.02.2019
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 20:09:00, on 17.02.2019
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
For some reason I can log in:
-In the official Minecraft launcher
-On mojang.com
But I can't
-Log in on minecraft.net
-Join Minecraft servers
Logging in and out in the launcher works fine. Same with the Mojang account.
But, when I try to join any Minecraft server it says "Failed to login: The authentication servers are currently down for maintenance."
The sad thing is that they're not, help.mojang.com says that they're fine and as I refresh the server list I see the number of players increasing which means the authentcation services are totally fine and there's something wrong on my side.
I also can't log in on minecraft.net, it says
AUTHENTICATION FAILED. We could not authenticate you against our servers. Please try to log out and then log back in again.[/header]
Please help.
Been around mcleaks lately or other alt dispensers for that matter?
what do you mean?
I take that as a no.
Post a hjt log https://www.minecraftforum.net/forums/support/java-edition-support/2425225-how-to-get-a-hijackthis-hjt-report
What does it have to do with my account?
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 18:11:04, on 17.02.2019
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\Gyazo\GyStation.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\Razer\Razer Cortex\RazerCortex.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\avpui.exe
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files (x86)\Dropbox\Client\QtWebEngineProcess.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksdeui.exe
C:\Program Files (x86)\Razer\Razer Cortex\Cef\CefSharp.BrowserSubprocess.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\Razer\Razer Cortex\PMRunner32.exe
C:\Program Files (x86)\Razer\Razer Cortex\FPSRunner32.exe
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Users\Vivace\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rambler.ru/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - (no file)
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\jp2ssv.dll
O2 - BHO: ScriptInjectionPluginBrowserHelperObject - {EC1E29BB-F56A-45D8-B023-D3EF710FA0E0} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\IEExt\ie_plugin.dll
O3 - Toolbar: Kaspersky Protection Toolbar - {C500C267-63BF-451F-8797-4D720C9A2ED9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\IEExt\ie_plugin.dll
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [HPUsageTrackingLEDM] "C:\Program Files (x86)\HP\HP UT LEDM\bin\hppusg.exe" "C:\Program Files (x86)\HP\HP UT LEDM\"
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup
O4 - HKLM\..\Run: [RazerCortex] "C:\Program Files (x86)\Razer\Razer Cortex\CortexLauncher.exe" -autorun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Discord] C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
O4 - HKCU\..\Run: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Synapse3] C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe /StartMinimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized (User 'система')
O4 - HKUS\.DEFAULT\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized (User 'Default user')
O4 - Startup: Twitch.lnk = Vivace\AppData\Roaming\Twitch\Bin\Twitch.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Скачать все ссылки с помощью IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Скачать с помощью IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.hola.org
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B52794E2-6552-4EC4-80CA-E1AB67870F36}: NameServer = 8.8.8.8,8.8.4.4
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service 19.0.0 (AVP19.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\avp.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Обновление Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Обновление Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: DbxSvc - Unknown owner - C:\Windows\system32\DbxSvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.109\elevation_service.exe
O23 - Service: Служба Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Служба Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP LaserJet Service - HP - C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
O23 - Service: HP SI Service (HPSIService) - Unknown owner - C:\Windows\system32\HPSIsvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: klvssbridge64_19.0.0 - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\x64\vssbridge64.exe
O23 - Service: Kaspersky Secure Connection Service 3.0.0 (KSDE3.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksde.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MRAC Service (mracsvc) - Unknown owner - C:\Windows\System32\mracsvc.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Razer Chroma SDK Server - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
O23 - Service: Razer Chroma SDK Service - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
O23 - Service: Razer Game Manager (Razer Game Manager Service) - Razer Inc - C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe
O23 - Service: Razer Synapse Service - Unknown owner - C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe
O23 - Service: Razer Central Service (RzActionSvc) - Razer Inc. - C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe
O23 - Service: RzKLService - Razer Inc. - C:\Program Files (x86)\Razer\Razer Cortex\RzKLService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 14 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\Windows\system32\ThpSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VirtualBox system service (VBoxSDS) - Oracle Corporation - C:\Program Files\Oracle\VirtualBox\VBoxSDS.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 13799 bytes
Uninstall Kaspersky, see https://minecraftirc.net/support-articles/known-incompatible-software/
What does it have to do with my account?
Also, uninstall Razer Cortex / Synapse because you're likely to get an "Out Of Memory Error".
Disable Discord overlay.
Kaspersky causes login and multiplayer connectivity problems.
See for Known Incompatible Software here: https://minecraftirc.net/support-articles/known-incompatible-software/
Removing Kaspersky didn't work!
Post an updated hjt log.
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 20:09:00, on 17.02.2019
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\Gyazo\GyStation.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
C:\Program Files (x86)\Razer\Razer Cortex\RazerCortex.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Razer\Razer Cortex\Cef\CefSharp.BrowserSubprocess.exe
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe
C:\Users\Vivace\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksdeui.exe
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe
C:\Program Files (x86)\Razer\Razer Cortex\PMRunner32.exe
C:\Program Files (x86)\Razer\Razer Cortex\FPSRunner32.exe
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe
C:\Program Files (x86)\Dropbox\Client\QtWebEngineProcess.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Users\Vivace\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rambler.ru/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - (no file)
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\jp2ssv.dll
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [HPUsageTrackingLEDM] "C:\Program Files (x86)\HP\HP UT LEDM\bin\hppusg.exe" "C:\Program Files (x86)\HP\HP UT LEDM\"
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup
O4 - HKLM\..\Run: [RazerCortex] "C:\Program Files (x86)\Razer\Razer Cortex\CortexLauncher.exe" -autorun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Discord] C:\Users\Vivace\AppData\Local\Discord\app-0.0.304\Discord.exe
O4 - HKCU\..\Run: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Synapse3] C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe /StartMinimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized (User 'система')
O4 - HKUS\.DEFAULT\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized (User 'Default user')
O4 - Startup: Twitch.lnk = Vivace\AppData\Roaming\Twitch\Bin\Twitch.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Скачать все ссылки с помощью IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Скачать с помощью IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.hola.org
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B52794E2-6552-4EC4-80CA-E1AB67870F36}: NameServer = 8.8.8.8,8.8.4.4
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Обновление Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Обновление Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: DbxSvc - Unknown owner - C:\Windows\system32\DbxSvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.109\elevation_service.exe
O23 - Service: Служба Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Служба Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP LaserJet Service - HP - C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
O23 - Service: HP SI Service (HPSIService) - Unknown owner - C:\Windows\system32\HPSIsvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kaspersky Secure Connection Service 3.0.0 (KSDE3.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksde.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MRAC Service (mracsvc) - Unknown owner - C:\Windows\System32\mracsvc.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Razer Chroma SDK Server - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
O23 - Service: Razer Chroma SDK Service - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
O23 - Service: Razer Game Manager (Razer Game Manager Service) - Razer Inc - C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe
O23 - Service: Razer Synapse Service - Unknown owner - C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe
O23 - Service: Razer Central Service (RzActionSvc) - Razer Inc. - C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe
O23 - Service: RzKLService - Razer Inc. - C:\Program Files (x86)\Razer\Razer Cortex\RzKLService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 14 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\Windows\system32\ThpSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VirtualBox system service (VBoxSDS) - Oracle Corporation - C:\Program Files\Oracle\VirtualBox\VBoxSDS.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 12999 bytes
Uninstall Kaspersky Secure Connection 3.0.
Also, uninstall Razer Cortex / Synapse because you're likely to get an "Out Of Memory Error".
Disable Discord overlay.
See for Known Incompatible Software here: https://minecraftirc.net/support-articles/known-incompatible-software/
Uninstalled it, but it didn't help.
Post a new HijackThis log.
Use https://paste.ubuntu.com/