Hello! Recently about 3 days ago I was playing on hypixel and kept getting the error message logged in from another location, I didn't think much of it and eventually it stopped but by the next morning I was kicked out of my account and couldn't log back in... I tried the password reset but I wasn't getting the email to reset my password. I contacted Mojang support about the issue but I needed the date from when my account was created which I don't have (The account is 7+ years old) I have other ways to verify my account such as security questions, screenshots with my username, videos and even a screenshot of me changing the email of my account from a bit over a week ago but it seems like I HAVE to have the information they want and they haven't been replying to the email I sent them so I really have no idea how to get my account back. I was extremely excited for the new update and then this happens, great timing. I don't know how posting this will help but it is definitely worth a shot. Thanks for reading and any help is very much appreciated
Hello! Recently about 3 days ago I was playing on hypixel and kept getting the error message logged in from another location, I didn't think much of it and eventually it stopped but by the next morning I was kicked out of my account and couldn't log back in... I tried the password reset but I wasn't getting the email to reset my password. I contacted Mojang support about the issue but I needed the date from when my account was created which I don't have (The account is 7+ years old) I have other ways to verify my account such as security questions, screenshots with my username, videos and even a screenshot of me changing the email of my account from a bit over a week ago but it seems like I HAVE to have the information they want and they haven't been replying to the email I sent them so I really have no idea how to get my account back. I was extremely excited for the new update and then this happens, great timing. I don't know how posting this will help but it is definitely worth a shot. Thanks for reading and any help is very much appreciated
Only the support can help with it - just wait some time
It always takes some days until they answer