We've always been able to play Minecraft with a tablet/ phone (android) and the xbox one with no problems. Haven't played in a while and now it gives a message "You cannot play online because of how your Microsoft account is set up". I've checked my settings on my xbox and online and everything is showing allowed. I've never touched these settings before and nothing has changed with our internet. I don't have gold but my son does on his xbox and hasn't had any issues playing multiplayer though he doesn't play Minecraft so can't test if it works on his. It looks like it's either Minecraft or my xbox/ account. Tried the various troubleshooting ideas through chat in Microsoft and nothing has changed. What else can I try??? I already posted in the Microsoft community and it was suggested I try here as well.
We've always been able to play Minecraft with a tablet/ phone (android) and the xbox one with no problems. Haven't played in a while and now it gives a message "You cannot play online because of how your Microsoft account is set up". I've checked my settings on my xbox and online and everything is showing allowed. I've never touched these settings before and nothing has changed with our internet. I don't have gold but my son does on his xbox and hasn't had any issues playing multiplayer though he doesn't play Minecraft so can't test if it works on his. It looks like it's either Minecraft or my xbox/ account. Tried the various troubleshooting ideas through chat in Microsoft and nothing has changed. What else can I try??? I already posted in the Microsoft community and it was suggested I try here as well.