I purchased the game on my Android almost 2 years ago for my (now 7 year old) son, he has never had an issue playing the game until today. When suddenly every time he tries to open it, he is given an error saying he doesn't have a license for the game.
I tried a fresh install of the game on my own phone to test the issue and see if it was his phone or my account, and all I got was a black screen before the game completely crashed.
I have a motoZ2 play, and he has a Kyocera cell phone.
Any help to figure out what is happening with this would be much appreciated.
I purchased the game on my Android almost 2 years ago for my (now 7 year old) son, he has never had an issue playing the game until today. When suddenly every time he tries to open it, he is given an error saying he doesn't have a license for the game.
I tried a fresh install of the game on my own phone to test the issue and see if it was his phone or my account, and all I got was a black screen before the game completely crashed.
I have a motoZ2 play, and he has a Kyocera cell phone.
Any help to figure out what is happening with this would be much appreciated.
Is he still logged into the same Play Store account (Google Account) on the phone that was used when it was purchased.