This morning I launched Minecraft, but then instead of the game coming up, the launcher came back up and said GAME CRASH. I looked in the crash-reports folder and there was no file. I then downloaded 7-Zip and checked the log file 2019-02-19-1 and saw no error in the text file (normally if the game crashed there would be an error). What just happened?
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
The closest I could find to my issue on that page was 'Why does Minecraft "crash" when switching versions?" That sounds almost exactly like my issue, except I wasn't switching versions.
I now suspect that the culprit behind this issue may have been McAfee. There was no scan happening on my computer, but it was doing some kind of update this morning as I was trying to play Minecraft. I also forgot to mention that when I tried to launch the game again, this issue didn't happen.
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
I realized that since this obviously wasn't a Minecraft error, it must have been a Java error. Sure enough, when I was looking into my computer's problem reports on Saturday night, I found one for "Java(TM) Platform SE Binary stopped working" from the day this happened. I looked into the report and it showed this:
This seems to suggest that it was a problem with LWJGL, but keep in mind that I have launched the game several times since this happened and it didn't happen again.
It just happened again. The problem report is exactly the same so I won't bother posting it again. I ran HijackThis a few minutes after it happened again and this is what I got:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:58:44 AM, on 2/26/2019
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.17134.0001)
This morning I launched Minecraft, but then instead of the game coming up, the launcher came back up and said GAME CRASH. I looked in the crash-reports folder and there was no file. I then downloaded 7-Zip and checked the log file 2019-02-19-1 and saw no error in the text file (normally if the game crashed there would be an error). What just happened?
Check out my YouTube channel at https://www.youtube.com/channel/UC4B9cOO6KxTDVnnbvRbDJGw
See the FAQs: https://www.reddit.com/r/Minecraft/wiki/updateaquaticfaq
The closest I could find to my issue on that page was 'Why does Minecraft "crash" when switching versions?" That sounds almost exactly like my issue, except I wasn't switching versions.
Check out my YouTube channel at https://www.youtube.com/channel/UC4B9cOO6KxTDVnnbvRbDJGw
Read and follow everything.
I now suspect that the culprit behind this issue may have been McAfee. There was no scan happening on my computer, but it was doing some kind of update this morning as I was trying to play Minecraft. I also forgot to mention that when I tried to launch the game again, this issue didn't happen.
Check out my YouTube channel at https://www.youtube.com/channel/UC4B9cOO6KxTDVnnbvRbDJGw
Uninstall McAfee.
See for Known Incompatible Software here: https://minecraftirc.net/support-articles/known-incompatible-software/
I realized that since this obviously wasn't a Minecraft error, it must have been a Java error. Sure enough, when I was looking into my computer's problem reports on Saturday night, I found one for "Java(TM) Platform SE Binary stopped working" from the day this happened. I looked into the report and it showed this:
Faulting Application Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\bin\javaw.exe
Problem Event Name: APPCRASH
Application Name: javaw.exe
Application Version: 8.0.51.16
Application Timestamp: 55763d32
Fault Module Name: lwjgl.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5a773198
Exception Code: c0000005
Exception Offset: 00000000000010ae
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 3d25
Additional Information 2: 3d25637b1e27cdfeca37e25a4cceddcf
Additional Information 3: 700d
Additional Information 4: 700d43cad9cc598cc2c672cd3b1a806f
Bucket ID: 50220ef5d9fa7d11eb93b25c7e26b912 (1987127970923723026)
This seems to suggest that it was a problem with LWJGL, but keep in mind that I have launched the game several times since this happened and it didn't happen again.
Check out my YouTube channel at https://www.youtube.com/channel/UC4B9cOO6KxTDVnnbvRbDJGw
Post a hjt log https://www.minecraftforum.net/forums/support/java-edition-support/2425225-how-to-get-a-hijackthis-hjt-report
It just happened again. The problem report is exactly the same so I won't bother posting it again. I ran HijackThis a few minutes after it happened again and this is what I got:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:58:44 AM, on 2/26/2019
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.17134.0001)
Boot mode: Normal
Running processes:
C:\Users\allam\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.1.30.0_x64__htrsf667h5kn2\win32\SupportAssistAppWire.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe
C:\Users\allam\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell17win10.msn.com/?pc=DCTE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell17win10.msn.com/?pc=DCTE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_181\bin\ssv.dll
O2 - BHO: McAfee WebAdvisor - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_181\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OneDrive] "C:\Users\allam\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [Spotify] C:\Users\allam\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized
O9 - Extra button: McAfee WebAdvisor - {48A61126-9A19-4C50-A214-FF08CB94995C} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O9 - Extra 'Tools' menuitem: McAfee WebAdvisor - {48A61126-9A19-4C50-A214-FF08CB94995C} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll (file missing)
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files (x86)\mcafee\msc\mcsniepl.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Unknown owner - C:\WINDOWS\system32\DRIVERS\AdminService.exe (file missing)
O23 - Service: ClientAnalyticsService - McAfee, Inc. - C:\Program Files\Common Files\McAfee\ClientAnalytics\Legacy\McClientAnalytics.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\ki127096.inf_amd64_6f77ff6da772e50f\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\ki127096.inf_amd64_6f77ff6da772e50f\IntelCpHDCPSvc.exe
O23 - Service: Dell Data Vault Service API (DDVCollectorSvcApi) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe
O23 - Service: Dell Data Vault Collector (DDVDataCollector) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe
O23 - Service: Dell Data Vault Processor (DDVRulesProcessor) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DDVRulesProcessor.exe
O23 - Service: Dell Hardware Support - PC-Doctor, Inc. - C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.6992.1466\DSAPI.exe
O23 - Service: Dell SupportAssist Remediation - Dell Inc. - C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe
O23 - Service: Dell Client Management Service (DellClientManagementService) - Unknown owner - C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe
O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.119\elevation_service.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @oem30.inf,%iaStorAfsWindowsService.Name%;Intel(R) Optane(TM) Memory Service (iaStorAfsService) - Intel Corporation - C:\WINDOWS\IAStorAfsService\iaStorAfsService.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\ki127096.inf_amd64_6f77ff6da772e50f\igfxCUIService.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\SocketHeciServer.exe
O23 - Service: Intel(R) TPM Provisioning Service - Intel(R) Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\TPMProvisioningService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee WebAdvisor - McAfee, Inc. - C:\Program Files\McAfee\WebAdvisor\ServiceHost.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\VSCore_18_9\McApExe.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\actwiz\McAWFwk.exe
O23 - Service: McAfee CSP Service (mccspsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\CSP\3.0.127.0\\McCSPServiceHost.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, LLC - C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
O23 - Service: McAfee Service Controller (mfemms) - McAfee, LLC - C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: McAfee Module Core Service (ModuleCoreService) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NGI Service (NGIService) - McAfee, Inc. - C:\Program Files (x86)\Common Files\McAfee\NGI\Service\NGIService.exe
O23 - Service: McAfee PEF Service (PEFService) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\PEF\CORE\PEFService.exe
O23 - Service: Qualcomm Atheros WLAN Driver Service (QcomWlanSrv) - Unknown owner - C:\WINDOWS\System32\drivers\QcomWlanSrvx64.exe (file missing)
O23 - Service: Rivet Dynamic Bandwidth Management (RNDBWM) - CloudBees, Inc. - C:\Program Files\Rivet Networks\SmartByte\RNDBWMService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Universal Service (RtkAudioUniversalService) - Unknown owner - C:\WINDOWS\System32\RtkAudUService64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing)
O23 - Service: SmartByte Network Service (SmartByte Network Service x64) - Rivet Networks - C:\Program Files\Rivet Networks\SmartByte\SmartByteNetworkService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Dell SupportAssist (SupportAssistAgent) - Dell Inc. - C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: Waves Audio Services (WavesSysSvc) - Waves Audio Ltd. - C:\WINDOWS\System32\DriverStore\FileRepository\wavesapo.inf_amd64_043a570d84e7e965\WavesSysSvc64.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\WINDOWS\system32\xbgmsvc.exe (file missing)
--
End of file - 14135 bytes
Check out my YouTube channel at https://www.youtube.com/channel/UC4B9cOO6KxTDVnnbvRbDJGw
Uninstall McAfee, see https://minecraftirc.net/support-articles/known-incompatible-software/