Searching through the Forum Discussion area, there seems to be a dominant number of posts, asking why certain forum-related functions aren't working. These seem to be overly-common, so I thought that a little support thread, would help reduce the number of these topics, and also give people a quick response to their questions, instead of waiting days for answers. Let's get on to some support:
Support Corner
502 - Bad Gateway Cause:
Quote from WedTM »
It's not your browser.
502 error's happen when our our PHP-FPM processes can't keep up with the load that the proxy (HAProxy) is sending them. The processes then die out, and eventually, there's none left to serve them, so HAProxy returns a message sayin, 'Hey, in my config's you've told me to send requests to these gateways, but none of them are responding right now.'
It just says it a little quicker with '502 - Bad Gateway'
Fix:
Just refresh your page every 10-15 seconds until the problem is 'fixed'
Sorry, but you cannot search at this time, please try again in a few minutes Cause:
This happens because the forums restrict you from using search to often;
Quote from citricsquid »
The reason we have search limited is because of how database heavy it is
Fix:
The best fix is to wait a while! Search should work fine after a small 2-3 minute wait.
Another alternative to the Forum Search, is Google advanced search, which works just as good.
Just use the above link, and replace "Place your search request here", with what you are searching for. This doesn't have all the features as the forum 'Advanced' search function, but this serves perfectly fine for most searches.
Keep Logging out Cause:
Currently Unknown
Fix:
Try clearing your cookies.
If that doesn't work, then you should ask for help on the forums (Putting emphasis on the fact that clearing your cookies didn't work.)
Posting not working Cause:
Quote from citricsquid »
It's an issue with the servers.
Fix:
Quote from citricsquid »
It's an issue with the servers, we're working on a fix. For now if your post doesn't appear just press back in your browser and submit again until it does go through.
Post-Count not going up Cause:
All Posts in the 'Forum Games' section, do not count towards your post count. Fix:
If you want to have a high post-count, post in other sections! :tongue.gif:
If you have anything to Contribute, please post in the thread below, or PM me. We could turn this into a vast directory of Bugs & Solutions of the forums. Please Contribute!
Footnote B
I am in no way trying to infringe on any forum rules, or trying to do jobs that aren't mine. I am just trying to help out, on what looks to be a nice, growing community. If this thread needs to be removed, for whatever reason, I will do so immediately, and without hesitation.
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
We can't force people to read this, but at least it has been stickied so it gets more wide attention. As the saying goes: 'You can lead the horse to the water, but you can't make it drink'
Quote from lowerthanlow »
Anyways, also put in something about how this is not a game section and we'll be good :smile.gif:
Well, this post is mainly for support questions.
It seems more like a moderators job to tell people where to, or not to post.
If you want something changed, just shoot a Moderator a PM!
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
can someone help , my profile doesnt seem to be counting my posts it has been on 82 for quite some time....
Stop posting in forum games :3
Fix'd ;D
Rollback Post to RevisionRollBack
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
why does it not count when you post on games ... ?
Because forum games threads warrant a lot of useless one-word posts, so they're no way to measure the actual activity of the member n-n
Rollback Post to RevisionRollBack
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
okay so about 30 minutes ago i tried to post a thread about me not being able to login to minecraft, came back to try and find it, but it was nowhere on the forums.. please help
EDIT: im still looking for it and if i find it ill post, but no luck yet..
okay so about 30 minutes ago i tried to post a thread about me not being able to login to minecraft, came back to try and find it, but it was nowhere on the forums.. please help
EDIT: im still looking for it and if i find it ill post, but no luck yet..
Most probably your post got "eaten up" by the forum. When this happens, no Success page is shown explicitly saying your post was made. When it happens, simply press back on your browser and click submit. Repeat that until it works properly :3
Rollback Post to RevisionRollBack
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
Only a hint on the 502 issue.
Maybe it's only a coincidence, but after a series of error pages I have started an anonymous browsing session in Firefox, and now I can open all the threads without problem.
I have never used an anonymous browsing session and I've never gotten a 502 error n-n
I'm pretty sure the error is server sided :3
Rollback Post to RevisionRollBack
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
This section is more for Technical support, although I'll add in a small part about 'Post count not going up', because it seems to be a big source of confusion.
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
I just had post not work five times in a row. Good thing I copy my post so I can paste when it doesn't work.
The annoying thing about it is that I thought the problem was going away. I don't get it as much anymore, but now, I guess not. It must be just as common... I was just lucky for a while.
I just had post not work five times in a row. Good thing I copy my post so I can paste when it doesn't work.
The annoying thing about it is that I thought the problem was going away. I don't get it as much anymore, but now, I guess not. It must be just as common... I was just lucky for a while.
Apparently we'll have a fix in the next week or so.
For now, pressing back usually recovers all data loss for me.
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
Yeah seriously.... i really would like to be able to copy all that bbcode work i put into my server thread...
like you could have warned us.... did you have to jump the gun on locking every alpha server thread when beta was released? even though it's not even fully ready yet?
Is there a way you can make the thread's accessible by only the thread creators?
Hey, will you be unlocking any of the archived threads so server admins can pull the bbcode out for their repost?
Quote from willystylee »
Yeah seriously.... i really would like to be able to copy all that bbcode work i put into my server thread...
like you could have warned us.... did you have to jump the gun on locking every alpha server thread when beta was released? even though it's not even fully ready yet?
Is there a way you can make the thread's accessible by only the thread creators?
I'm not a Forum Administrator or anything, but seeing as the popularity of these requests around the forums, I'm sure I could shoot a PM to one, forwarding your requests.
Quote from Arcesious »
I can't post most of the time. 50 or so tries per post.
Overclock whatever hardware your server runs on or something, please...
This is not a problem to go to me about (As I do not host or help run these forums) , you should PM one of the administrators about this.
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
Hey, will you be unlocking any of the archived threads so server admins can pull the bbcode out for their repost?
Quote from willystylee »
Yeah seriously.... i really would like to be able to copy all that bbcode work i put into my server thread...
like you could have warned us.... did you have to jump the gun on locking every alpha server thread when beta was released? even though it's not even fully ready yet?
Is there a way you can make the thread's accessible by only the thread creators?
I'm not a Forum Administrator or anything, but seeing as the popularity of these requests around the forums, I'm sure I could shoot a PM to one, forwarding your requests.
Quote from Arcesious »
I can't post most of the time. 50 or so tries per post.
Overclock whatever hardware your server runs on or something, please...
This is not a problem to go to me about (As I do not host or help run these forums) , you should PM one of the administrators about this.
Thank you for that.
Not to mention the fact that i've got a bunch of people who play on my server who cant just write in my thread thier questions about whats going on with all the madness right now since its locked (the players of servers have really been left in the dark), so i have to get like 20 pm's i have to individually reply to, whilst also dealing with the server bugs not letting me just submit a reply without clicking 'back' like 10 times at least. pretty frusterating. Thinking about it now i think notch shouldn't have chosen to release beta 4 days before the busiest holiday of the year, when people have to be with thier families not fixing MC bugs. *cough, hey0/notch*
Is there any thing ever gonna happen with this???? Least you guys could do is allow alpha server thread creators access to edit thier threads and start the beta smp section.
We have archived all previous sections from the Alpha version of the game and they can be found over in the archive (read only). If you have a topic from there you feel should be moved into one of the new sections please send me a private message with a link to the topic and the new section.
Rollback Post to RevisionRollBack
"Can you point to the object that represents a resilient parasite of an idea caught in the tangled nature of the subconscious human mind? Thaaaat's right!"
502 - Bad Gateway
Cause:
Fix:
Just refresh your page every 10-15 seconds until the problem is 'fixed'
Sorry, but you cannot search at this time, please try again in a few minutes
Cause:
This happens because the forums restrict you from using search to often;
Fix:
The best fix is to wait a while! Search should work fine after a small 2-3 minute wait.
Another alternative to the Forum Search, is Google advanced search, which works just as good.
Just use the above link, and replace "Place your search request here", with what you are searching for. This doesn't have all the features as the forum 'Advanced' search function, but this serves perfectly fine for most searches.
Keep Logging out
Cause:
Currently Unknown
Fix:
Try clearing your cookies.
If that doesn't work, then you should ask for help on the forums (Putting emphasis on the fact that clearing your cookies didn't work.)
Posting not working
Cause:
Fix:
Post-Count not going up
Cause:
All Posts in the 'Forum Games' section, do not count towards your post count.
Fix:
If you want to have a high post-count, post in other sections! :tongue.gif:
Internet Explorer:
http://support.microsoft.com/kb/278835
Firefox:
http://www.corenetworkz.com/2009/09/how ... ox-35.html
Safari:
http://support.verio.com/documents/view ... oc_id=4069
Opera:
http://hdc.tamu.edu/reference/documenta ... ion_id=792
If you have anything to Contribute, please post in the thread below, or PM me. We could turn this into a vast directory of Bugs & Solutions of the forums. Please Contribute!
I am in no way trying to infringe on any forum rules, or trying to do jobs that aren't mine. I am just trying to help out, on what looks to be a nice, growing community. If this thread needs to be removed, for whatever reason, I will do so immediately, and without hesitation.
I also hate it. People never read stickies.
Anyways, also put in something about how this is not a game section and we'll be good :smile.gif:
Thanks!
We can't force people to read this, but at least it has been stickied so it gets more wide attention. As the saying goes: 'You can lead the horse to the water, but you can't make it drink'
Well, this post is mainly for support questions.
It seems more like a moderators job to tell people where to, or not to post.
If you want something changed, just shoot a Moderator a PM!
Stop posting in forum games :3
Fix'd ;D
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
Because forum games threads warrant a lot of useless one-word posts, so they're no way to measure the actual activity of the member n-n
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
EDIT: im still looking for it and if i find it ill post, but no luck yet..
Most probably your post got "eaten up" by the forum. When this happens, no Success page is shown explicitly saying your post was made. When it happens, simply press back on your browser and click submit. Repeat that until it works properly :3
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
I have never used an anonymous browsing session and I've never gotten a 502 error n-n
I'm pretty sure the error is server sided :3
Do not wallow do not stall
Time waits for none at all
Your allowance may crawl,
It may fly or even vanish
But none will seem more lavished
Than time lost to all.
Go to User Control Panel, Click Profile, then go down to Edit Avatar on the left.
Avatars can be .jpg, .png or .gif, but they must be 150x150 or smaller, or else the board won't use them.
Your avatars can be from your machine or from an external link.
You should look Here:
viewtopic.php?f=7&t=17689
for more Tips and Tricks about the forums.
This section is more for Technical support, although I'll add in a small part about 'Post count not going up', because it seems to be a big source of confusion.
The annoying thing about it is that I thought the problem was going away. I don't get it as much anymore, but now, I guess not. It must be just as common... I was just lucky for a while.
You heard that, green and red.
Apparently we'll have a fix in the next week or so.
For now, pressing back usually recovers all data loss for me.
like you could have warned us.... did you have to jump the gun on locking every alpha server thread when beta was released? even though it's not even fully ready yet?
Is there a way you can make the thread's accessible by only the thread creators?
Overclock whatever hardware your server runs on or something, please...
I'm not a Forum Administrator or anything, but seeing as the popularity of these requests around the forums, I'm sure I could shoot a PM to one, forwarding your requests.
This is not a problem to go to me about (As I do not host or help run these forums) , you should PM one of the administrators about this.
Thank you for that.
Not to mention the fact that i've got a bunch of people who play on my server who cant just write in my thread thier questions about whats going on with all the madness right now since its locked (the players of servers have really been left in the dark), so i have to get like 20 pm's i have to individually reply to, whilst also dealing with the server bugs not letting me just submit a reply without clicking 'back' like 10 times at least. pretty frusterating. Thinking about it now i think notch shouldn't have chosen to release beta 4 days before the busiest holiday of the year, when people have to be with thier families not fixing MC bugs. *cough, hey0/notch*
viewtopic.php?f=7&t=110098