I have family that has a different last name and I bought a ticket for them. I will not be going but wanted them to, if tickets are not transferable how will they be able to go? did i just waste $150 and will i also have to take a $30 fine for canceling a hotel i got them?
I, too, was wondering about this. Supposedly, tickets are non-transferable, even though Eventbrite allows you to change the name on the tickets. What I've heard is that the ticket barcode is associated with the original purchaser's identity, as to prevent reselling. If that's the case, it's unlikely folks with names that don't match up will be granted entry.
If Mojang was serious about enforcing this policy they could have simply held all the tickets at willcall and clearly stated that the original purchaser would need ID and the purchasing credit card with them to receive tickets. That would have eliminated 100% of the current ebay ticket sales.
Some might think, imagine how long that would take? It would take hours to get 7500 in the building. Well, not any longer than the current proposed system of checking everyone's ID and scanning the bar code to find the original purchaser. Thats why I don't buy it. They will just scan the barcodes to verify that the ticket is authentic and let people in.
I believe they are simply trying to be as vague and forcefull in their wording as possible at this point to dissuade anyone from selling tickets.
In the end, exhibitors want people on the floor in the convention center to buy stuff. It would be interesting to see the reaction of people who paid $500+ per ticket and flew across the country to attend the event with thier kids be denied entry though.
Thank you all. As I stated in the beginning of this topic, I will not be going. It is sad that no one will get to enjoy the gift I bought and I may have just wasted my hard earned money.
Thank you all. As I stated in the beginning of this topic, I will not be going. It is sad that no one will get to enjoy the gift I bought and I may have just wasted my hard earned money.
I don't think you are out of options. Vui Bui's post today at Mojang helped to clarify a few things.
- There is a way to get refunded for tickets since they have changed the minimum age (requiring a parent) from 16 to 13.
- When they addressed tickets that were sold through an avenue such as ebay they stated "we don’t recommend buying them second hand from scalpers, because they are terribly expensive and there’s no way to guarantee that you will be getting genuine tickets" However, it was more revealing what they didn't say. Specificlly, they did not indicate that the tickets would not be able to be used for entry into the event.
So, either get a refund or go ahead and use the tickets...they will get in. As added insurance, change the name on the ticket at Eventbrite.
Hmm this still confuses me. None of you have given a clear description of how the tickets and names on the tickets work. Or have explained why it was possible to even purchase more than one ticket with eventbright in the first place.
There have been several different answeres in this topic which leads me to believe that nobody knows how it works at all.
Hmm this still confuses me. None of you have given a clear description of how the tickets and names on the tickets work. Or have explained why it was possible to even purchase more than one ticket with eventbright in the first place.
There have been several different answeres in this topic which leads me to believe that nobody knows how it works at all.
The name on the ticket(s) are the name of the person who bought the tickets, organized a party of people, or is just going by themselves. It's always been possible to purchase a group of tickets on EventBrite so I don't understand how you "don't understand" you being able to purchase a group of tickets.
The only sure way to know the correct info would be directly contacting EventBrite and Mojang. Everyone is either speculating or going off other sources that are not official. I would try to get something in writing if they let you transfer tickets. Better safe than sorry.
The name on the ticket(s) are the name of the person who bought the tickets, organized a party of people, or is just going by themselves. It's always been possible to purchase a group of tickets on EventBrite so I don't understand how you "don't understand" you being able to purchase a group of tickets.
just as a side note to everyone: Lets stop thinking and worrying about people trying to re-sell tickets here. Mojang has stated that there are not very many people trying to re-sell them and I haven't seen anyone trying to re-sell them on the forums lately since Citricsquid put up that pinned warning. So lets try to focus on the Issue that the OP has stated above and leave exterior concerns that could create pessimistic conclusions to this issue out of the topic:
Scenario 1: You stated, "organized a party of people," now it could be that I simply just don't know and you may be able to help me and others to understand, but how does one do this exactly if only one of the people in the group will have their name on the tickets? Could it be just as simple as vouching for all the people in your group at the Minecon gates? Or is there some kind of system in eventbright or somwething that allowed you to include the names of everyone in your group on the tickets when you purchased the batch of tickets?
Scenario 2: Assuming that the tickets are truly non-transferable, some people may assume that that means when you buy a batch of tickets, it has your name on all of them which would deem them unusable on family or friends who you intended to come with you. (which the op is under the impression right now: "Thank you all. As I stated in the beginning of this topic, I will not be going. It is sad that no one will get to enjoy the gift I bought and I may have just wasted my hard earned money. ") if this is correct and it is just simply how eventbright works, it doesn't make logical sense that one shoudl be allowed to buy a batch of tickets at one time and its interesting how people don't have a problem with that...I mean i can understand peoples concerns about others trying to re-sell those tickets just to get a profit and cheating other people, which I agree is wrong, but lets stop thinking about that for a moment. Lets consider the people who actually got tickets and were under the impression that they could buy tickets for their FAMILY or GROUP with no intentions to re-sell or scam. Those people are now technically cheated too are they not? Assuming what you say that only the person with the name on the ticket can go in is correct.
Think about then, how many thousands of tickets have been wasted and thrown away just because people were not informed that even if they bought a batch for their group, they would not be able to use the extra tickets on people in their group. Not very fair is it? And I feel it is a much more of a realistic issue than people trying to re-sell the tickets as it effects honest people who just want to go to Minecon.
but there is a possibility i am misinterpreting everyone's post, correct me if i'm wrong.
So the screenshot below shows the response I got from Mojang Customer Support asking about transferring tickets:
From what I've heard, Eventbrite is telling people just to change the name on the tickets on their site and reprint them and also that groups will not have issues if they can't arrive at the same time. Can you let us know how your experience goes with them?
It seems the only bit of confusion left on this issue is the fact that Mojang stated "Tickets are non-tranferrable - strictly enforced via barcodes and names."
I propose they change the policy to more accurately reflect whats going on "Tickets are kind of transferrable and might even be enforced via barcodes and names. Please check with Eventbrite for additional details as we would prefer not to go on record"
Wish they would make this clear-as-day rather than clear-as-mud.
Example-
You go to entry with the name Steve Blocks on the ticket, you also bring your 3 family members named John Creeper, Bob Creeper, and Suzy Creeper.
If Steve Blocks is there with his ID they can all enter, If steve blocks isn't there then they cannot.
They will ask for ID for Steve Blocks while John Creeper brings his out, they are not allowed in.
As long as someone who originally bought the tickets was there, then they can enter.
You want to say: "Only if someone in that group has the same name as the name on the tickets, can they all enter" -_^
~Epic Space Milk Muffin
If I were you, I'd see about getting a refund.
[img]
Some might think, imagine how long that would take? It would take hours to get 7500 in the building. Well, not any longer than the current proposed system of checking everyone's ID and scanning the bar code to find the original purchaser. Thats why I don't buy it. They will just scan the barcodes to verify that the ticket is authentic and let people in.
I believe they are simply trying to be as vague and forcefull in their wording as possible at this point to dissuade anyone from selling tickets.
In the end, exhibitors want people on the floor in the convention center to buy stuff. It would be interesting to see the reaction of people who paid $500+ per ticket and flew across the country to attend the event with thier kids be denied entry though.
LOL, sorry, thought I would spruce this answer up.
I don't think you are out of options. Vui Bui's post today at Mojang helped to clarify a few things.
- There is a way to get refunded for tickets since they have changed the minimum age (requiring a parent) from 16 to 13.
- When they addressed tickets that were sold through an avenue such as ebay they stated "we don’t recommend buying them second hand from scalpers, because they are terribly expensive and there’s no way to guarantee that you will be getting genuine tickets" However, it was more revealing what they didn't say. Specificlly, they did not indicate that the tickets would not be able to be used for entry into the event.
So, either get a refund or go ahead and use the tickets...they will get in. As added insurance, change the name on the ticket at Eventbrite.
There have been several different answeres in this topic which leads me to believe that nobody knows how it works at all.
~Epic Space Milk Muffin
The name on the ticket(s) are the name of the person who bought the tickets, organized a party of people, or is just going by themselves. It's always been possible to purchase a group of tickets on EventBrite so I don't understand how you "don't understand" you being able to purchase a group of tickets.
Useless things, the concept of our minds.
The name on the ticket(s) are the name of the person who bought the tickets, organized a party of people, or is just going by themselves. It's always been possible to purchase a group of tickets on EventBrite so I don't understand how you "don't understand" you being able to purchase a group of tickets.
just as a side note to everyone: Lets stop thinking and worrying about people trying to re-sell tickets here. Mojang has stated that there are not very many people trying to re-sell them and I haven't seen anyone trying to re-sell them on the forums lately since Citricsquid put up that pinned warning. So lets try to focus on the Issue that the OP has stated above and leave exterior concerns that could create pessimistic conclusions to this issue out of the topic:
Scenario 1:
You stated, "organized a party of people," now it could be that I simply just don't know and you may be able to help me and others to understand, but how does one do this exactly if only one of the people in the group will have their name on the tickets? Could it be just as simple as vouching for all the people in your group at the Minecon gates? Or is there some kind of system in eventbright or somwething that allowed you to include the names of everyone in your group on the tickets when you purchased the batch of tickets?
Scenario 2:
Assuming that the tickets are truly non-transferable, some people may assume that that means when you buy a batch of tickets, it has your name on all of them which would deem them unusable on family or friends who you intended to come with you. (which the op is under the impression right now: "Thank you all. As I stated in the beginning of this topic, I will not be going. It is sad that no one will get to enjoy the gift I bought and I may have just wasted my hard earned money. ")
if this is correct and it is just simply how eventbright works, it doesn't make logical sense that one shoudl be allowed to buy a batch of tickets at one time and its interesting how people don't have a problem with that...I mean i can understand peoples concerns about others trying to re-sell those tickets just to get a profit and cheating other people, which I agree is wrong, but lets stop thinking about that for a moment. Lets consider the people who actually got tickets and were under the impression that they could buy tickets for their FAMILY or GROUP with no intentions to re-sell or scam. Those people are now technically cheated too are they not? Assuming what you say that only the person with the name on the ticket can go in is correct.
Think about then, how many thousands of tickets have been wasted and thrown away just because people were not informed that even if they bought a batch for their group, they would not be able to use the extra tickets on people in their group. Not very fair is it? And I feel it is a much more of a realistic issue than people trying to re-sell the tickets as it effects honest people who just want to go to Minecon.
but there is a possibility i am misinterpreting everyone's post, correct me if i'm wrong.
~Epic Space Milk Muffin
Maybe they were suggesting a family with everyone having the same last name?
~Epic Space Milk Muffin
Stay tuned...
From what I've heard, Eventbrite is telling people just to change the name on the tickets on their site and reprint them and also that groups will not have issues if they can't arrive at the same time. Can you let us know how your experience goes with them?
It seems the only bit of confusion left on this issue is the fact that Mojang stated "Tickets are non-tranferrable - strictly enforced via barcodes and names."
I propose they change the policy to more accurately reflect whats going on "Tickets are kind of transferrable and might even be enforced via barcodes and names. Please check with Eventbrite for additional details as we would prefer not to go on record"
Wish they would make this clear-as-day rather than clear-as-mud.