So I have this headset, Razer Megalodon, and it won't play sound on my PC. I've tried my parent's laptop and it works perfectly, but on my desktop no audio plays at all.
I've tried to update drivers/firmware, everything else on my computer is up to date, I have another headset that works, but the Megalodon doesn't play sound.
It's set as my default device, I tried testing the audio and windows gives me an error "Failed to play test tone". I've also tried plugging it into other USB ports, and making sure it's not muted.
So far, no good :/
I've heard of many people with the same problem, and some solutions include "Just plug it into another USB port" or "Buy a USB hub/PCI-E", but I've tried other USB ports already and I don't want to have to buy a USB hub just so my headset might start working.
If anyone has any possible solution to this or has a similar problem, please reply back
Rollback Post to RevisionRollBack
OG Member of BrenyBeast's private BeastCraft Server
Anyway, do you have a sound card of any kind? What's your audio chipset? Did you plug it into the mic port by accident?
Rollback Post to RevisionRollBack
i5 4670k @ 4.9GHz - Stock Heatsink - The rest is melted silicon but I think I have a graphics card in there somewhere It surprises me how many people on this forum can't read benchmarks.
I still need help with this - So far the only possible solution I've heard is to buy a USB hub and plug it into that, unless anyone has any other suggestions?
Again, it works on my parent's laptop, but doesn't on my desktop computer. My desktop has USB 2.0 on it only.
Rollback Post to RevisionRollBack
OG Member of BrenyBeast's private BeastCraft Server
I still have not managed to fix this nor have I heard of any other solution, so I ordered a PCI-E USB 3.0 hub for my computer. It's on its way here now and I'll edit this post with results once it arrives.
Rollback Post to RevisionRollBack
OG Member of BrenyBeast's private BeastCraft Server
Right click the speaker icon on the taskbar> hit playback devices> on the usb driver click on it and hit make default> Now click on properties on your normal soundcard and change use this device to don't use this device (disable). When you're done with it reverse the process.
So what are the specs of the computer it works on vs yours? What kind of USB ports does it have? Do other headsets or speakers work fine on your system?
There's so many things it could be its really hard to just guess.
i have same problem too, i still don't get the solution, but i know why that problem happend
that problem happend because your motherboard, if i plug my razer in another computer wich using the old type of motherboar, the razer megalodon work, but if i plug in my razer megalodon in my new type of motherboard, the razer megalodon didn't work, also error to play test tone
I've tried to update drivers/firmware, everything else on my computer is up to date, I have another headset that works, but the Megalodon doesn't play sound.
It's set as my default device, I tried testing the audio and windows gives me an error "Failed to play test tone". I've also tried plugging it into other USB ports, and making sure it's not muted.
So far, no good :/
I've heard of many people with the same problem, and some solutions include "Just plug it into another USB port" or "Buy a USB hub/PCI-E", but I've tried other USB ports already and I don't want to have to buy a USB hub just so my headset might start working.
If anyone has any possible solution to this or has a similar problem, please reply back
Or if you really want to keep them, i'd try Razer support, it's one of the things thats a pain to try and diagnose over the net
i5-4690K @4.6GHz ~ ASRock Z97X Fatal1ty Killer ~ EKWB Supremacy MX ~ Watercooled SLI STRIX 970s
Project RedShift
I don't need to return them, I got them for free.
Also, I already tried razer support. They've apparently never heard of such an issue before.
Anyway, do you have a sound card of any kind? What's your audio chipset? Did you plug it into the mic port by accident?
It surprises me how many people on this forum can't read benchmarks.
It's a USB headset with its own USB sound card attached. I couldn't plug it into the mic port if I tried.
Again, it works on my parent's laptop, but doesn't on my desktop computer. My desktop has USB 2.0 on it only.
There's so many things it could be its really hard to just guess.
i have same problem too, i still don't get the solution, but i know why that problem happend
that problem happend because your motherboard, if i plug my razer in another computer wich using the old type of motherboar, the razer megalodon work, but if i plug in my razer megalodon in my new type of motherboard, the razer megalodon didn't work, also error to play test tone